Original topic:

s10+

(Topic created on: 04-15-2020 09:24 PM)
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Rohan9910
Active Level 2
Options
Galaxy S
Samsung s10+ after the security update of april

It start getting heat in charging and normally its heat up 
While calling 
2 Comments
arunnechlani
Expert Level 1
Galaxy S
Hard reset and follow this to save your battery life

https://r2.community.samsung.com/t5/Tech-Talk/Battery-saving-tips/td-p/2920797
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CS_member7
Active Level 6
Galaxy S

Dear Samsung member,

 

Greetings from Samsung Customer Support!

 

Be assured below given steps would help you out to solve the issue which you are facing:-

1) Turn off Wi-Fi, GPS, Bluetooth etc and other connectivity features when not using them.
2) Decrease the screen brightness.
3) Close background running apps.
4) Uninstall the unnecessary apps,Long duration of graphics intensive gaming sessions.

 

If issue still persists kindly send us the error log file within 15 minutes of issue occurrence.
Steps: Samsung member > get help > Error reports > Select Symptom > describe problem > Send.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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