s10 heating problem after one ui 3 update

[Pratik0606]

Yesterday i updated one ui 3 in my s10 and facing device heating and battery drain issue . I tried power saving mode also but no improvement. Pla help. 

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[SteSie]

Hey Guys, I belief I found a simple fix for the extensive battery drain and overheating:

Prior the update, my S10 screen was set to 3040 x 1440 and after I faced the post update battery drain / overheating issue for almost 2 weeks now, I adjusted the resolution down to 1520 x 720 and then (because I disliked the quality loss) to 2280 x 1080.  After I have done this, my phone stopped overheating and the extensive battery drains seems to be gone.

Couple hrs later I thought I make a test: I turned back to 3040 x 1440 again and interestingly the extensive battery drain / overheating have not shown up again!

So it seems, for whatever reasons, the Android 11 update mess up something with the graphics and that can be “reset” by switching the resolution.

Please try this approach and provide feedback here in the forum, to let me know, if you can reproduce the positive effect.

BTW: Don’t forget to press “Apply” button on the bottom once you changed the resolution setting.