Original topic:

Camera processing images slower and battery drains faster after updating One UI8

(Topic created on: yesterday)
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Mushfiqur_Abir
Beginner Level 4
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Galaxy S
I am new here. Nice to meet you all.

After Updating my S24 Ultra to one ui8 my phone's battery backup become so dull. Also the phone is ober heating. Trying to put apps in deep sleep nothing happens. Before update I got 22/23 hours of backup even still there was charge hanging like 28-35% Now its got like 14/15 hours of backup around my phone is going to be dead.
Also today I saw when capturing image in higher resolution its taking around 30sec-1minute time to process. Which was not a problem in one ui7.

Dose anyone is also suffering from same issue?
5 Comments
Galaxy S
336😮🔥2❤f
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
Mushfiqur_Abir
Beginner Level 4
Galaxy S
How can I generate the error log? Can gou help.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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