Original topic:

"Samsung S24 Ultra not recognising OTG"

(Topic created on: 08-13-2024 05:09 PM)
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PotnuruAvinash
Active Level 1
Options
Galaxy S
 Why Samsung galaxy S24 Ultra is not recognising OTG?


3 Comments
AdiVik
Active Level 5
Galaxy S
It works for me. Try using different OTG!!
Galaxy S
Thanks mate ..
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Sayan_SS_
Expert Level 5
Galaxy S
kindly perform the following steps to resolve your issue.
1. Check different OTGs with your device.
2. Check another pen drive.
3. Check with genuine OTG cable.
4. Check whether the device is OTG compatible or not.
5- Check the USB connection: Perform interactive checks through the Samsung Members apps.
Path: Samsung members > support > Interactive checks > Charger/USB).
6. Enable file/ data transfer option: USB Cable> connect your device to your laptop> On your device, tap the "Charging this device via USB" notification> Under "Use USB for," select File Transfer.
7 -Clear data of USB settings: Setting > Apps > Three dots (Appearing at the top right corner) > Show system apps > Search USB Settings > Tap on storage > Clear data of USB Settings.
8- Reset app preferences: Settings > Apps > Three dots (Appearing at the top right corner) > Reset app preferences (It'll reset the permissions of all applications)

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