Original topic:

problem with receiving call after last software upgrade

(Topic created on: 05-08-2020 10:55 PM)
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v19
Beginner Level 2
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Galaxy S
S10e
2 Comments
v19
Beginner Level 2
Galaxy S
help please
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Maps_sam07
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Moderator
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Galaxy S

Hi,

 

Please check if your calls are not barred.

 

Please open Call app>> tap on three dots on the top right corner>> supplementary settings>> call barring>> voice call>> disable everything.

 

Please perform a soft reset of your device.

 

Press and hold the power and volume down buttons for about 10 seconds.

 

*The device may take a screenshot, however, keep holding the buttons for a few more seconds. This is a soft reset and will not factory reset your phone.

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