posting again... until I get response from Sam Maps07

[ZaheerD]

I bought Samsung S20 on 16 June 2020... it is now... 3 March 2021...how long does it take to deliver???. 

9 months already? babies have been born quicker... ffs!

Maps Sams_07 moderator replies to my posts, gives me email to send all IMEI and CITD references... 3 weeks later... no response, no free buds, no comments or replies from Moderator...

is this company for real? 

why promise me free buds and then don't deliver for 9 Effing months!!!!

F.... 

U... 

Samsung customer service...

thanks for making me hate your product ...

[Neesy786]

eish so I'm not alone in this lack of after sales customer service 😕

[Revs007]

guys we need to report them to some authority in the country.. im also in the same boat

[Maps_sam07]

Hi  ZaheerD 

Your query has been escalated to the relevant department, feedback will be sent to you via email from the department handling your query. 

[ZaheerD]

Hi Maps... I haven't had feedback from anyone on email for over a month since my first post.... can I have a reference for your escalation...

[Maps_sam07]

Hi Zaheer, the escalation is in email form, so there is no reference. You will receive escalation confirmation from tellus@samsung.com by the end of the day. 

[ZaheerD]

Hi
no escalation received... please advise

[ZaheerD]

still no response... do you mean by the end of the month, year?... is the an issue that no one likes to follow up with customers after sales service?

[ZaheerD]

2 days now... still no email or reference as your comment is now yet another one which has no merit.... again... are u really escalating? I where is the proof or reference? why lie...

[ZaheerD]

day 3...no email response as u promised