Original topic:

photos are getting deleted automatically from my gallery

(Topic created on: 09-27-2024 02:35 PM)
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shaheenislaam
Beginner Level 2
Options
Galaxy S
photos are getting deleted automatically from my gallery
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7 Comments
Mouleeswaran
Active Level 5
Galaxy S
Did you delete the photos from one drive or Google photos?
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shaheenislaam
Beginner Level 2
Galaxy S
Only galary, not google drive
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Mouleeswaran
Active Level 5
Galaxy S
No bro ... If you delete pictures in Google photos app or One drive app if you didn't on backup mode on Google app then your picture will be deleted on both Google photos app and Samsung Gallery
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shaheenislaam
Beginner Level 2
Galaxy S
No
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Mouleeswaran
Active Level 5
Galaxy S
Then you should restart your mobile
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vinayshah
Expert Level 1
Galaxy S
Have u kept auto sync with cloud storage on? If so look for the option that says "delete after syncing to cloud". Disable that option.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, (1) image is not shown/deleted with a loading pop-up occurring when selected in the Gallery app.
2) After taking a photo, the image file appears corrupted in the Gallery app (but is shown normally in detail view when the photo file is selected).

If some of the app's access permission settings for full file access are disabled (off) in the settings, newly captured or downloaded images may not display correctly in the Gallery app.

Please enable the following apps for full file access in the settings and restart your phone to resolve this issue.
* Path: Settings > Apps > More options(…) > Special access > All files access > Turn on 'Download Manager', 'Media', 'MTP application', 'MTP Host' > Restart the phone.

If newly captured or downloaded images still do not display correctly even after enabling the apps for full file access and restarting your phone, please try restarting your device after capturing new photos.

Warm Regards,
Samsung Customer Support

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