overheating

[Apoorva0810]

Recently since past week till now my S9 plus has been getting overheated for absolutely no reason and even without any strenuous task I just google search still the phone gets heated can anyone guide me to resolve this issue

[Anonymous]

yes same here

[RajaSrinivas]

I'm facing the same problem

[anonymoususer77683]

Probably a miner in your phone.

[Apoorva0810]

what does that mean ?

[anonymoususer77683]

Miners, as in Block chain Miners who use the processing power of your phone to Mine Cryprocurrenicies. This usually happens due to you installing some unsecured application in your mobile phone which contains malicious code. This malicious code then injects itself in the kernel of the system and diverts its processing power towards mining. Mining involves solving cryptographic problems, hence it stresses your CPU, which draws more power which leads to overheating. A simple Google search doesn't overheat your Phone. My advice would be to completely reset your phone and only and only download any apps from Google play only.

[vigneshreddy4444]

it is due to glass

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned step to improve the performance of the device:

1.Turn off Wi-Fi, GPS, Bluetooth etc: Swipe the notification panel>Turn off Wi-Fi,Bluetooth, and other connectivity features when not using them.

2.Usage of mobile phone when charging: We recommend you to avoid usage of mobile phone while charging.

For further details please  click on the mentioned link: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persists, kindly attach the log file and send it to us in the Samsung member application (attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support