Original topic:

overheating of S21

(Topic created on: 03-05-2021 02:42 PM)
199 Views
Shubhom
Active Level 1
Options
Galaxy S
Whenever I use Google duo, the phone overheats and cuts the video call. Later I can't use any app or call back till it cools down. Anyone facing the same?
7 Comments
Notadeveloper
Expert Level 1
Galaxy S
They may fix overheating with future updates. Even snapdragon version is also having heating issues
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S20FE5G865
Active Level 7
Galaxy S
bro how is s21 i want buy is it good.?
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S_Kumar73
Expert Level 5
Galaxy S
not advisable
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Samsung_Support1
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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HinalAK
Active Level 1
Galaxy S
Can I return it and get a refund? Can't use such a ridiculous phone. Heats up within five minutes into video call.
Shubhom
Active Level 1
Galaxy S
exactly...that is so bad. when I report it, I get a same link which is of no use
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Shubhom
Active Level 1
Galaxy S
and I have given it to service center 4 times already
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