otg not working in my S8plus

[Bobalexander]

Is anyone facing the same problem. I dont understand why this happening. I sam after the updating april patch it stops working.

[sonijiS20p]

use other otg connector. if still not connecting. it maybe your charging port is defective.

[Ehsank]

check ur otg compatibility, sometimes otg is not suitable for all the devices
its happened to me

[khan69]

after connecting otg, wait for about a minute or two.

[Bobalexander]

ok brother pls let me the full proof solution i facing the problem coz i dont have laptop so i send the files of my office thru only android

[khan69]

after waiting for sometime,, open my files and check there. surely otg/pendrive/harddisk will appear.

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below troubleshooting steps:
Note :- If one method doesn't work then perform next.
1. Try different OTG with your device.
2. Check another pen drive.
3. Check USB connection: Perform interactive checks through the Samsung Members apps (Samsung members>Get Help>Interactive checks>Charger/USB).
4. If USB connection works than check device in safe mode:
Power off the device>Press and hold the Power key for one or two seconds to turn on the device>When the Samsung logo appears, press and hold the Volume down key.
Note : To exit safe mode, restart the device
5. Reset the device: Navigate to apps screen and tap on Settings>General Management> Reset> Reset settings(Reset all settings to their default)
Note: Please take backup of the date before resetting the device.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support