Original topic:

network problem

(Topic created on: 06-24-2018 12:16 AM)
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abhinandan1995
Active Level 2
Options
Galaxy S
after uprgading to oreo I'm facing network freezing issue on s7.. When trying to call suddeny the network freezes and I can't make or receive call as well as can not use internet also...then I have to turn the flight mode on...after turning off I get rid of this....
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2 Comments
TanujS7
Active Level 4
Galaxy S
same here
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admin_
Expert Level 5
Galaxy S
Thank you for being a part of Samsung community. We apologize for the issue you are facing in the device after the update. We would like to recommend you to follow few troubleshooting steps to fix the issue:

- Kindly go to settings >> General management >> Reset >> Reset network settings.
- If still issue persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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