Network connectivity is breaking regularly after updating the Naught Update. The same problem is not in my other phone which is not Samsung. please fix the bug as it is creating problem and unable to download any thing.
Thanks for being with Samsung and for sharing your concern. We recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:- 1) Ensure that network frequency of your device should be selected on Auto-mode. Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE). 2) Search for the Network Manually as follows: Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search. 3) You may check by exchanging the SIM in SIM slots. 4) Insert different SIM card in your mobile and check if the issue is resolved or not. If still issue persists then we would suggest you to once contact with your service provider.
Samsung- Don't blame on service provider. Instead ask your team to provide the update to solve it. S4 Mini had this problem. It was rectified after software update.
