Original topic:

my Samsung S9+ is not charging

(Topic created on: 03-25-2021 09:40 AM)
438 Views
Areejaaa
Active Level 2
Options
Galaxy S
Since the apps start crash my phone stop charging as before.  I used multiple chargers and still for 30 minutes charging the phone charge increased 1% only...
Advice me please 
19 Comments
ghost777
Active Level 6
Galaxy S
Do you get any warning while charging or when you plug in your phone just does not respond?
Areejaaa
Active Level 2
Galaxy S
no it is normal.. nothing up normal except the charge speed

Screenshot_20210325-102813_Samsung Members.jpg

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Areejaaa
Active Level 2
Galaxy S
this 83% charge came from all night charging
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ghost777
Active Level 6
Galaxy S
Try restarting your phone and if that does not work try backing up your data and factor reset.
Areejaaa
Active Level 2
Galaxy S
ok. thank you
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bb91_SA71
Active Level 10
Galaxy S
Hi,
Did you try a different Genuine charger ?
Areejaaa
Active Level 2
Galaxy S
can you explain please.. what is Genuine charger?
bb91_SA71
Active Level 10
Galaxy S
I mean Samsung charger with same specifications
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Galaxy S
Hi, once the charger is connected, pull down the notification panel and share a screenshot of the charging info.
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