Original topic:

mobile over heatingwhile using camera

(Topic created on: 11-10-2020 05:55 PM)
168 Views
Bala965
Beginner Level 3
Options
Galaxy S
Hi, 

I have been using the Samsung s20+ for around 3 weeks now.

The mobile overheats a lot and battery is draining whenever i use camera ever since beginning. 

I tried changing power saving mode., Background app stopsand the latest patch installation. Nothing seem to work. 

The heating is very highthat handling becomes uncomfortable. 

Regards, 
Balaji
7 Comments
Galaxy S
sorry to say.....you can't do anything 😅
Mita2
Active Level 5
Galaxy S
this means you are using original samsung mobile🤣🤣🤣🤣
I think feature of next flagship will be you can cook food on it
Galaxy S
nothing can be done
0 Likes
parthh
Active Level 4
Galaxy S
right i have same problem
0 Likes
jayd13
Active Level 2
Galaxy S
same problem. is it the reason samsung selling this **bleep** for cheap?
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Bala965
Beginner Level 3
Galaxy S
Hi, I tried all the suggestions. Nothing is working. Please check the attachment for current situation. we were taking images and suddenly this error comes. This is not expected from a flagship. Send a better solution.

Screenshot_20201129-143621_Camera.jpg

0 Likes