Having strange issue. using Airtel Delhi 4g Sim card. In mobile network, if i select 2g network, mobile will connect on 2g (edge network) that's whats expected but if i select 2g/3g network, than the issue comes is that mobile networks connects on 4g network. I dont want 4g network to save my battery usage and remain connected on 3g only. even discussed with airtel and they have no answer
"Thanks for being with Samsung and for sharing your. Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:- 1) Ensure that network frequency of your device should be selected on Auto-mode. Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select 3G only. 2) Search for the Network Manually as follows: Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search. 3) You may check by exchanging the SIM in SIM slots. 4) Insert different SIM card in your mobile and check if the issue is resolved or not. If still issue persists then we would suggest you to once contact with your service provider.
