hi, using the Samsung mail for 3 of the email accounts I have including my office mail account. all was running fine until a couple of weeks back post a return from Delhi. all the accounts stop syncing, tried everything untill I had to finally remove the accounts and re install. this worked for awhile and now the issue is back again. the accounts only sync when I open mail. it used to sync immediately mail came. removed them and reinstalled but that worked fine only for a day. what am I doing wrong?
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue: 1) Navigate to Settings >> Apps >> Select Samsung Mail Application >> Clear Data & Clear cache and then restart the device. 2) Navigate to Settings >> Apps >> Press on three dots >> Reset App Preferences. 3) Try to remove and sync the Accounts again after performing the above steps. If the issue persists we would request you to provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
