line issue (while using extra dim mode)

[thatsmeyadi]

"I bought a Samsung S24+ in March 2025. Everything is great, but I have a problem with the display. I chose dark mode when setting up my S24+. Whenever I use my S24+ in extra dim mode, a faint vertical line appears on the display. This line is visible in the Gmail app and before web pages load. The line is not visible when I exit extra dim mode. I don't know if this is even an issue, but if anyone else with an S24+ is experiencing or has experienced this, please let me know. Thank you."

[Wodehouse]

Get in touch with Samsung care. See if a factory reset help.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[srdrvl]

Contact Samsung care and get your phone's display replaced

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[srdrvl]

It is not a software issue.. it is a hardware issue