I understand you're concerned about the charging port replacement for your Samsung Galaxy S24 Ultra, especially regarding the cost, potential impact on water resistance, and warranty status. Let's address each of your questions:
1. Cost of Charging Port Replacement:
The exact cost for replacing the charging port can vary based on location and service provider. Samsung India's official spare part pricing indicates that prices are subject to change and GST will be charged extra as applicable. Additionally, labor and other consumable costs are exclusive and will be confirmed at the service center after an initial diagnosis.
Third-party repair services may offer different pricing. For instance, some online retailers list replacement charging port components for the Galaxy S24 Ultra ranging from approximately $13.39 to $34.76. However, these prices typically do not include labor costs and may vary based on the quality of parts and the service provider.
2. Impact on Water Resistance:
The Galaxy S24 Ultra is designed with water resistance capabilities. Replacing the charging port involves opening the device, which can compromise its original water-resistant seals. To maintain the device's water resistance, it's crucial that the repair is performed by professionals who can properly reseal the device using appropriate adhesives and techniques. Authorized Samsung service centers are equipped to handle such repairs while aiming to preserve the device's water resistance.
3. Warranty Considerations:
Given that your device's warranty expired on April 1st, it is technically out of warranty. Samsung typically adheres strictly to warranty periods, so claiming warranty service after expiration is generally not possible. However, it may be worthwhile to contact Samsung Support or visit an authorized service center to explain your situation. In some cases, they might offer goodwill repairs or discounts, though this is at their discretion and not guaranteed.
Recommendations:
Authorized Service Centers: For a reliable repair that maintains your device's integrity and water resistance, it's advisable to have the charging port replaced at an authorized Samsung service center. They can provide an accurate cost estimate and ensure that the repair meets Samsung's standards.
Third-Party Repairs: If you consider third-party repair services, ensure they have a good reputation and experience with high-end devices like the Galaxy S24 Ultra. Be aware that repairs by unauthorized providers may void any remaining warranty or guarantees.
Cost Inquiry: Before proceeding with any repair, obtain a detailed quote that includes parts, labor, and any additional fees to avoid unexpected expenses. Addressing the charging port issue promptly can prevent further complications, such as battery problems or connectivity issues.
As per your concern, we would like to inform you that the cost of the charging port for the S24 Ultra has been confirmed by the service center. We kindly ask you to visit the service center at your earliest convenience for this replacement.
Additionally, after the replacement of the port, our engineer will provide you with all the necessary details regarding your concern, including information on whether or not you will need to compromise with your device.
Please note that your device is currently out of warranty, and you have not claimed the warranty for it.
I went to service center on last day of warranty but they said we don't have parts available and then said go from there can you look into this issue please
