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01-02-2021 08:23 AM in
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01-05-2021 07:01 PM (Last edited 01-05-2021 08:41 PM ) in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve "Battery drainage" issue kindly follow the given below step:
>>Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report)along with screenshots, short videos and error log file, so that we can assist you accordingly.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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07-25-2021 09:23 AM in
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07-25-2021 11:51 AM in
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12-16-2021 04:48 PM in
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01-11-2022 07:06 PM in
Galaxy SI have the same battery draining problem with my new s20 FE.
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04-23-2023 01:16 AM in
Galaxy S