Original topic:

how can i clear default apps on my s24plus?

(Topic created on: 2 weeks ago)
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tyler18
Active Level 1
Options
Galaxy S
i use few browsing app on my s24plus but for setting some things up i set chrome to default internet app and now there's no option to 'clear default' in settings. i still see that option in my old s9plus. how to clear default apps apart from uninstalling it? i would like to have multiple options whenever i click on link to open any specific links.
14 Comments
dineshh
Active Level 9
Galaxy S
Mark as resolved if satisfied
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tyler18
Active Level 1
Galaxy S
okay i set arc to default and unisntalled it, settings go back to chrome as default internet apps and I tried installing new browser but links are opening in Chrome only
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tyler18
Active Level 1
Galaxy S
this is the s9plus settings for chrome or any apps and there's an option to clear defaults but i'm not seeing it in s24plusbkq5JFHUHX.jpg
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cs_member8
Moderator
Moderator
Options
Galaxy S
Dear Samsung Member,
 
Greetings from Samsung Customer Support!
 
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
 
● Check app cache: Settings > Device care > Storage > CLEAN NOW.
 
● Reset the device Settings:  Settings > General Management > Reset settings>Reset all settings to their default.
 
 
● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.
 
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.
 
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).
 
Warm Regards,
Samsung Customer Support
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tyler18
Active Level 1
Galaxy S
how is this a resolution? samsung ui is getting worse slowly for me.
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