Original topic:

heating

(Topic created on: 01-24-2021 08:21 PM)
154 Views
kondaswetha
Beginner Level 2
Options
Galaxy S
S20 plus getting too much heating problem 
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4 Comments
Notadeveloper
Expert Level 1
Galaxy S
Not here, it warms up a bit when you multitask, no other major heating or anything, if it was there in past it got fixed with latest updates. Update to Jan update and see if the issue persists
AMPK
Expert Level 3
Galaxy S
Too many background operation
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ketani72
Active Level 9
Galaxy S
Thanks to Exynos chipset.
cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. Please be assured and to resolve "Overheating" issue please follow the below given step:-


> Close background running apps and uninstall the unnecessary apps.


For more details follow the instructions provided in the link given below:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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