#greenline issue

[HimanshuSoni9171]

What this behaviour @SamsungIndia : when i visited to #samsung cus service with #greenline issue in my #galaxys21fe then your service partner said this is software issue & my display is on warranty regarding this issue but due to dent on side(not on display),they are not replacing

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have already coordinated with the service center team regarding your device issue, they have provided you with information after physically inspecting the device, in accordance with Samsung guidelines. Please be assured that they have given you all the correct information regarding the repair process for damaged products.

We suggest that you visit the service center again and submit your device for further processing. Rest assured, we will provide best-in-class services, and the repair will be carried out by trained and certified Samsung engineers. Additionally, all parts used will be genuine.

Warm Regards,
Samsung Customer Support