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03-26-2021 09:25 PM (Last edited 03-26-2021 09:30 PM ) in
Galaxy S- Mark as New
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03-26-2021 09:44 PM in
Galaxy SFollow these steps to get resolved,
1- Switch of your device
2- Connect you phone via cable to pc/laptop
3- Turn in device holding power button and volume down button, when the Samsung logo appears let go of the buttons
4- A page will open
5- Navigate using volume buttons and select wipe cache partion , use power button to select after done , select reboot now
5- Check if issue is solved!
Accept me as solution by clicking on 3 dots on my comment if I have given you right solution
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03-26-2021 09:45 PM in
Galaxy Ssteps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.
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03-26-2021 09:47 PM in
Galaxy SA. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.
B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
C. Go to settings >general Management >reset>reset settings.
(NOTE : Reset settings/ Reset App preferences, change all settings to default)
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03-26-2021 11:40 PM in
Galaxy S- Mark as New
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03-27-2021 12:32 AM in
Galaxy S
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04-01-2021 12:31 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
