fingerprint sensor not working after putting tempered glass on s23 ultra

[ashbaj]

I am unable to use fingerprint sensor after putting the tempered glass on my s23 ultra smartphone. requested to Samsung to fix it via update or do something.

[Devv_007]

Some tempered glass doesn't work good with FP. Try to re add fingerprint or use a thin film screen protector ,they work good.

[jainankit]

Try to put the Matt scratch gard thn try it

[ѵօϲɑӀ4ӀօϲɑӀ]

Not all the screen guards support ultrasonic fingerprint scanners. So you have to change your current one and make sure the one you buy supports ultrasonic fingerprint scanners.

[ashbaj]

can you suggest any which supports ultrasonic fp sensor

[ѵօϲɑӀ4ӀօϲɑӀ]

Most of the UV tempered glasses to support.

[goodthings]

My dear remove it's and buy from Samsung shop particular thin screen protector which is support ultrasonic fingerprint scanner. Thanks.

[VJKRIS]

Dude please buy branded Screen guards... like from Samsung store or somewhere

[Madhumahesh]

Tempered glasses won't work.
Either use branded one or remove it.
Before removing try your luck by registering the finger print again.
95% it won't work.
No harm in trying though...

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query. To resolve your device fingerprint issue please visit this link: https://www.samsung.com/in/support/mobile-devices/what-to-do-when-samsung-phone-is-not-recognizing-f...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support