fast charging not working

[SreeramManohar]

After the July update my s9+ charging has the issue. It sometime pops up not charging and my fast charging completely stopped.it just show cable charging. Any suggestion how to fix the issue. Tried restarting of mobile, but no use.

[Asifu]

i too have this issue😶

[dj9494]

kindly check if the option of the fast charging is enabled or not. also check the cable and charger with some other mobile to ensure that both are fine and can deliver fast charging. if all of this is fine send a feedback in get help section

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Kindly follow the standard charging procedure. i.e please charge the device in switch off condition for a minimum of 10 minutes.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support