Original topic:

fast charging not working on S10+

(Topic created on: 05-15-2020 08:12 AM)
498 Views
zainr0
Active Level 2
Options
Galaxy S
fast charging not working on S10+, it is stick to cable charging
deepak0099
Active Level 6
Galaxy S
2.5 to 3 Hour. Moreover sometimes charge is stucking at particular percentage.
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Aashish
Expert Level 4
Galaxy S
Clean the port and connectors on both side, also try to keep the device cool while charging.
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zainr0
Active Level 2
Galaxy S
Already done it's even showing cable charging even when it's powered off.
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Galaxy S

Change ur data cabel

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Sundarlal05
Active Level 1
Galaxy S

Go to settings fast changing switch it on

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Samsung_Support3
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. We always recommend to use genuine Samsung charger for charging your device.

 

2. Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.

 

3. Check charger functionality, try to charge your device with some other charger or use your charger to charge some other device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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zainr0
Active Level 2
Galaxy S
Have checked it still the issue persist
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Sreeraj2120
Active Level 3
Galaxy S
I have the same issue. tried everything even complete reset and data wipe.

I also noticed something else, the device is not getting detected in pc.

and while plugging in a pendrive using the adapter that came in box, its toggling in notification window as "usb device connected and disconnected "

do you face the same with usb and pc?
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zainr0
Active Level 2
Galaxy S
Didn't check that let me check and confirm
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zainr0
Active Level 2
Galaxy S
Can you also tell me since when has this been happening
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