face recognition not working

[Jjatin]

hey, my i am unable to unlock my phone via face post updating my s8 to oreo. is this a fault in the upgrade and is anyome else encountering the same?

[sunny4662]

register your face again

[Jjatin]

i did and still unable to do it

[sunny4662]

if still it does not work then wait for a software update or visit service center

[Jjatin]

thanks!

[roshini96]

open this 👉👩‍💻http://tiny.cc/Samsung-member

[admin_]

Thanks for being a part of Samsung community. We would like to inform you If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again.
- Navigate to lock screen and security >> Face recognition >> Remove face data.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/