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Original topic:

esim option missing Galaxy S21

(Topic created on: 04-19-2022 09:34 PM)
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Members_tIAbluS
Beginner Level 2
Options
Galaxy S

I have  Galaxy S21 SM-G991B/DS (dual SIM) One UI 4.1 (Android 12)

According to the specs phone supports esim. However, when I try to scan an esim QR code, I get screen that starts looking for Samsung wearable and nothing happens. SIM card manager also does not give esim option, cannot add mobile plan.

4 Comments
jimjam87
Active Level 5
Galaxy S
Lol😂😂if your phone is dual sim doesn't support esim if your phone was single sim it was going to support esim
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Pierre44mp
Active Level 9
Galaxy S
I think you might be right. I also know there is a monthly subscription for an esim. Best is to visit his cellphone provider they might shed some light on this
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jimjam87
Active Level 5
Galaxy S
My s21 is daul sim it doesn't support esim the one that support esim is single sim
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Pierre44mp
Active Level 9
Galaxy S
You are absolutely right. Sometimes you get a international variant of the samsung, which off course is bery rare,I actually red about it a while ago,in south africa and Europe they turned the esim feature off ,a software switch before it was shipped. I'm just not sure if this was for exynos only. But I know it is capable of it ,but turned off when loading the software
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