Original topic:

error updating apps from play store in s8+

(Topic created on: 05-30-2017 04:20 PM)
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_GalaxyS25Ultra
Expert Level 5
Options
Galaxy S
it's now happening every time, whenever I open play store and look for updating my apps. I select option: update all and when apps starts updating one by one , first app gets updated but after that it shows: not responding :google play is not responding . So what I have to do is , when first app gets updated after that it shows: not responding :google play is not responding . then I have to open play store again and do it for 2nd app. and repeat whole process again and again for each and every app.
8 Comments
vamsi3666
Active Level 5
Galaxy S
y can't u use auto update option bro, i never faced this issue in my s8+ Google play is very smooth in my device while updating
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Galaxy S
ya auto update is on.But it's showing error, after update of one app, it tries to update 2nd app then it shows google play is not responding.
Galaxy S
it works fine when power saving mode is disabled....
Galaxy S
do you have power saving enabled
vamsi3666
Active Level 5
Galaxy S
disabled, may be background data is restricted in power saving mode
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Galaxy S
yes you are right. I have selected mid power saving mode and it's showing restrict background network usage. So that means I have to disable power saving mode every time I want to update all apps...
vamsi3666
Active Level 5
Galaxy S
you can customise the power saving mode and allow background network usage in power saving mode too
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admin_
Expert Level 5
Galaxy S
We can understand your concern. Samsung constantly works towards to provide the best solution. We do apology we would request you to kindly send us logs by registering Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
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