Original topic:

dedicated fingerprint option for secure folder

(Topic created on: 03-19-2020 01:01 AM)
6155 Views
drpdas
Active Level 3
Options
Galaxy S
I just purchased S20+ today and am trying to set up Secure folder. But I am unable to locate and set up dedicated fingerprint for the secure folder. (previously I owned S9+ and it had a dedicated fingerprint option where I was able to set a separate fingerprint to enter secure folder from lock screen). 
18 Comments
arora16
Beginner Level 2
Galaxy S
same problem i am facing in my new A31
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Tycoons
Beginner Level 2
Galaxy S

##SAMSUNG PLEASE BRING BACK THIS FEATURES.... please surely not me alone in need it

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pingzaidk
Active Level 1
Galaxy S
Samsung needs to come up with two important features. I bought a note 20 ultra but these do not exist. we need Dedicated finger print for Secure folder and a Dedicated App Lock.
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TheWizard
Beginner Level 2
Galaxy S

I see this option in my note 20 Ultra.
It's in the settings within the Secure folder.(Top Right)
Settings, Lock type, At the bottom.
But for my some how it's not registering my left thumb for this.

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Jcomeau78132
Beginner Level 2
Galaxy S

This uses all the fingerprints. We are looking for the dedicated fingerprint option

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Samsung_jtMhrzv
Beginner Level 3
Galaxy S

we need this feature back. i changed my note 10 + with my note 20 Ultra for the main reason update and having this feature, now its not there. it is one of the important feature of this phone!!

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_Anderid
Active Level 1
Galaxy S

I've Samsung Galaxy A30s, my phone the dedicated fingerprint option but it's not working now. And it's all happened after I updated my software update of my phone. I don't know what Samsung did with my phone, but right now I'm very angry with Samsung. I try everything but it's not work and they don't listen to me. Why you giving feedback option when you don't listen to us. Right now I'm regretting on my decision.

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adolfomq
Beginner Level 2
Galaxy S

This option was available in my S10+. Unfortunately I broke my phone, then replaced it for a S20 FE and now I am not able to use this feature.

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drpdas
Active Level 3
Galaxy S
Its because of things like this I said good bye to Samsung after S20. Used to use Samsung for Knox. But their lack of dedicated finger print option makes life more harder. Plus their after sales service is disgraceful.. As a flagship owner I tried reaching Samsung Bangladesh on multiple occasions. Everytime they were convinced me with their false promises. I had given my Galaxy Buds Plus for repair (which decided to stop working after 3 months of purchase). It has been 9 months now. Still those r being fixed. I guess its more complicated than flying a drone on the moon. I exchanged 6 emails with Samsung Bangladesh. I wish there was a way to reach Regional office. Anyways... Using S20+ as my second driver now before I kick it out soon. Very satisfied with IPhone 12 as my primary driver now. And will soon replace S20 for Oneplus.
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