colour peeling on Samsung Galaxy S7.

[NimalSingh]

In my Black onyx Samsung Galaxy S7, above the LED notification the black colour seems to turn into silver very close to the bezel. The colour change is 2mm in height and 1cm in width.

Any solution for this? Does this cover under warranty?? My mobile is just 5 months old purchased from Samsung online store.

Pls advise.

NimalSingh
Mobile : 93455 18402

[NimalSingh]

any advise please???

[DhruvS23]

did you dropped it? if not you can ask for replacement. i hv same problem in s6. it starts as your and increases to full black surface.

[NimalSingh]

no the handset was not dropped down even once.

[DhruvS23]

its paint peeling in inner surface. manufacturing defect

[NimalSingh]

Yes, the Samsung customer care wants me to give to them and they wanted 7days to repair. I requested them to order for the part. But they say that they could place the order only if the phone is handed over to them.

[admin_]

We apologize for the inconvenience caused. Regarding your concern we would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the Service Engineer and they will let you know if it is covered under warranty. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/