cashback from hdfc not received and executives keep on telling reasons

[yeshwanth]

I bought Samsung s8 mobile with Samsung website along with hdfc cash back offer on Jul 6th
when I bought my mobile the offer document stated cash back will be provided before sep end, September passed I haven't received cashback

contacted customer care on oct first week this time they said cashback to be processed by oct end, now oct passed still cashback not processed

now today I contacted support they say 180 days to process cashback...

totally cheating customers Samsung

attaching offer PDF I downloaded during

[ishu]

hope you followed terms and conditions before purchase.

[yeshwanth]

Yes I did....I enrolled Samsung pay and same card has been added to it first and haven't added other cards due to cashback

[duapuneet]

i think hdfc revised the cashback time to 120 days from 90 days recently so u might get it in sometime.

[yeshwanth]

let it be new policy it should happen with new purchases not for the old ones

[Addyzaccount]

I am not talking about this particular case but in almost every "T&C" you will find a statement written that company can change the T&Cs without prior notice. so....

[AthulMadhur]

I'm also heading with the same issue...

[AthulMadhur]

bro can u please attach the pdf?

[Ajaykatke]

same here no cash back yet from hdfc

[admin_]

Thanks for being with Samsung and for sharing your concern we would like to inform you that we have dedicated support team so kindly share your concern on provided link http://www.samsung.com/in/support/erms/ . We will do our best to resolve your issue.