Original topic:

camera's auto post processing

(Topic created on: 12-24-2024 09:47 AM)
65 Views
kainsama
Active Level 2
Options
Galaxy S
Auto enhancing or post processing the photos taken from default camera app is frustrating. I have tried all the possible setting to stop the post processing of the image taken from the app. I am able to disable it while taking picture in pro mode but not in case of normal photo mode to be specific while taking photo in 50mb mode. I am desperately searching all over the internet to disable it but was dishearted . Samsung should add one tougle button to turn it off, if any one out there is able to find a solution to this matter please response!
1 Comment
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We also request you kindly share the log file. Also, share the same video clips for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes