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12-23-2024 12:18 PM in
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12-23-2024 12:23 PM (Last edited 12-23-2024 12:23 PM ) in
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12-23-2024 12:23 PM in
Galaxy SThe invisible part (grayed out) of the caller field requires the call to be connected first after then you can use those options. This basically means that those options need the receiver to be on the line.
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12-24-2024 09:48 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we would like to clarify that the situation you mentioned is not an issue or bug, but rather a feature of the device's design. Unfortunately, we cannot make the caller field section invisible as it is integral to the device's functionality. We appreciate your feedback regarding this matter and will take it into consideration for future updates.
If you have any further questions or need additional information, please feel free to reach out.
Warm Regards,
Samsung Customer Support
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