Original topic:

camera problem

(Topic created on: 11-25-2020 04:25 PM)
377 Views
royalmariner
Active Level 1
Options
Galaxy S

I am facing problems with samsung s20 plus camera all photos are blurred . Some time its ok but most of the time picture quality is worst. Any guide to rectify this problem ?

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8 Comments
gautam20
Active Level 6
Galaxy S
Me too facing same problem
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johnnie12
Active Level 7
Galaxy S
after clicking photo don't move your phone just keep like that for 1 sec ..... you may get better photo
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royalmariner
Active Level 1
Galaxy S
even after doing this getting same result
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Ehsank
Expert Level 5
Galaxy S
once open camera >settings >reset settings close camera and again open and try if not worked then do visit service centre
royalmariner
Active Level 1
Galaxy S
thanks buddy will try it n update
royalmariner
Active Level 1
Galaxy S
i think i have to visit service centre
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GOPINATH-R
Expert Level 5
Galaxy S
me tooo
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and perform following methods to resolve the Camera quality issue:

1. Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

2. Check device in safe mode - Using Safe Mode on a Samsung phone allows you to force the device to run the essential operating system, and disable most 3rd party applications.
To enter in safe mode: Press and hold the Power key, when Power off icon appears>Press and hold the power off icon.
To Exit safe mode: Restart the device.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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