Original topic:

built-in email app - where to store the certificate

(Topic created on: 02-13-2023 09:17 AM)
Beginner Level 2
Galaxy S

Hi, I would like to use the email encryption and I do not know where to store the S/MIME files.  When I press "encryption certificate" I get the error message "certificate not selected or not found".

1 Comment
Community Manager
Galaxy S



Please send us an Error Report by following the steps below.

Head to the Members app > Get Help > Error Report > Tap 'OK' to send System Log Data > Select the symptom, and include as much detail as possible.

To ensure your logs accurately reflect the issue you're experiencing, we'd like you to submit your report within 5 minutes of encountering the problem. Our engineers will then investigate this and respond to you with a solution via the Members app.