Original topic:

built-in email app - where to store the certificate

(Topic created on: 02-07-2023 01:13 AM)
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Nickel72
Beginner Level 2
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Galaxy S

Hi, I would like to use the email encryption and I do not know where to store the S/MIME files.  When I press "encryption certificate" I get the error message "certificate not selected or not found".

1 Comment
Samsung_specialist
Community Manager
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Galaxy S

Hello,

 

Please send us an Error Report by following the steps below.

Head to the Members app > Get Help > Error Report > Tap 'OK' to send System Log Data > Select the symptom, and include as much detail as possible.

To ensure your logs accurately reflect the issue you're experiencing, we'd like you to submit your report within 5 minutes of encountering the problem. Our engineers will then investigate this and respond to you with a solution via the Members app.

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