Original topic:

bixby voice is no more working in S8. Please help

(Topic created on: 03-20-2018 07:51 PM)
175 Views
abychan
Active Level 5
Options
Galaxy S
bixby voice is no more working in S8. Please help
0 Likes
9 Comments
vsa
Active Level 4
Galaxy S
Clear all data of the app and launch it after a reboot.
0 Likes
vsa
Active Level 4
Galaxy S
Not sure but try, It helps!
0 Likes
abychan
Active Level 5
Galaxy S
tried not working
0 Likes
vsa
Active Level 4
Galaxy S
Check! if your version of Viv matches with the same or is a latest version, Backup your data and factory reset your device and if it's older than this, download mirror files and install 'em.5ee1eaf7-46c7-4e63-bc3b-7d3718e27b93.jpg
0 Likes
abychan
Active Level 5
Galaxy S
ok
0 Likes
khans25ultra
Active Level 7
Galaxy S
mine is working fine
0 Likes
ritesharvi
Active Level 3
Galaxy S
just uninstall bixby from setings>apps>bixby.Then open bixby page and update it...i also face same issue today but now it resolved aftr this
0 Likes
ritesharvi
Active Level 3
Galaxy S
no need to factory reset at all...on every problem.
0 Likes
admin_
Expert Level 5
Galaxy S
Thank you for reaching out to the Samsung community! We apologies for the issue you are facing with the Bixby voice. Kindly follow the below steps to overcome the issue:
- Navigate to settings>>apps>>3 dot>>show system apps>>Bixby voice clear data.
- On the Bixby Home screen, tap 3 dot→ Settings → Voice wake-up and tap the switch to activate it.
- Tap and follow the on-screen instructions to complete the setup. Now you can say “Hi Bixby”, and when the device emits a sound, say what you want.
- If still issue persists, please provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
0 Likes