I tried again with wiping cache and it worked and charged fully. I've used it for some time and battery is now at 91 percent discharging. Should I use you method now or when this problem reoccurs. Please elaborate on how to and when to use your method
Thanks for being a part of Samsung community. We would like to inform you kindly follow the steps below to resolve your concern:- - Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences. - Please check with Samsung original charger. - Please run your device in safe mode. - Please do reset your device on factory mode after taking the data backup Via Smart switch.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
