X/Twitter images not loading

[Suhail_7]

Most of the times X/Twitter images are not loading when I'm connected to my wifi on my S24 Ultra. When I switch back to mobile data it easily loads.

The wifi is not having any problems since the rest of the apps are not facing any issue. 

I have tried reinstalling X and it didn't solve the problem.

If anyone having the same problem please suggest a solution!

[notujwal]

1] Go to Settings > Connections > Wi-Fi > Tap on your connected Wi-Fi network > View More > IP Settings > Change to Static and then set DNS 1 and DNS 2 to Google's DNS (8.8.8.8 and 8.8.4.4) or Cloudflare's DNS (1.1.1.1 and 1.0.0.1).

2] Sometimes, using a VPN can resolve connectivity issues by routing your connection through different servers.

3] Switch between the 2.4GHz and 5GHz bands on your router. Sometimes one band may have less interference or better performance.


If This Issue Still Occurs, Try Contacting X Support. It is Not a Problem from Samsung's End as Rest of the apps are working perfectly Fine.

[CoolRaoul]

Can you confirm that the solution #1 is specific to s24 model?

• I've a S23 and no "advanced" option there

[notujwal]

You May See "View More" There.

Sorry For the Confusion.
[B.T.W I updated the answer now]

[Sujit_S23]

With X app I face issue with loading of videos, some time it simply refuse to play videos, images work fine.
Switching between 2.4 and 5 GHz usually works for me.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support