Wrong Purchase Date Showing

[Happy-User]

Hello, Recently Few days ago I purchased S23fe from local shop. Box was sealed, it was open in front of me (hence I don't think shopkeeper given me used phone). Phone is working fine, also Imei number same in box & phone. But When I checked member app Samsung care+ it is showing my phone is 200 days old but I have purchased few days ago approx 15-20 days ago. I also tried to check Date of purchase(activation date) through samsung official Website by registering phone & it is showing Date of Purchase 6-7 month old Which is wrong. I called customer care they told that in next 48 hour Senior executive will callback you regarding this issue. Anyone else showing wrong Date or warranty days in samsung care+ ?? Please Guide me.

[john163]

thats the date the phone was manufactured, the warranty date starts from the day you purchased via invoice.

[Happy-User]

No bro, I confirmed it through other users, Other Samsung users Samsung care+ app showing warranty days from same date of purchase but mine showing 6 month earlier. Also nearest service center told me that your phone manufacturing date is in October & Activation date is November, hence warranty will be given by activation date. Hence I complained regarding this to Senior customer support they told to get back to me in next 24 hr. If there is any software glitch then they will solve it , But after confirmation from Customer care if there will be any fraud by local shopkeeper then definitely I will go to consumer court. So asking here that any other people faced this issue??

[john163]

https://imei24.com/imei_check/Samsung/ use this site to get information about your warranty and manufacture date, just put your imei number

[Happy-User]

Already checked bro on OFFICIAL Samsung site by registering device with imei. No other site can give accurate info like official site 😢. Check screenshot

[john163]

i mean with the site i gave you check with that, it shows the real manufacturing date aswell and more information

[john163]

you can even know if your device is blacklisted or not

[john163]

like this

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you kindly contact the dedicated WhatsApp helpline ( 1800-5-7267864 Operations 24*7 ) they will guide you with the exact information regarding this.

Warm Regards,
Samsung Customer Support