Hello,
I had trouble in enrolling into Jio 5G welcome offer. The message in MyJio app stated that the sim is inserted in a non compatible 5G phone even though the sim was in my Galaxy S22 Ultra (XAA region) factory unlocked phone bought from US.
I enabled all the NR/5G bands as instructed in the XDA developer forum. But still the same message in the MyJio app. Reaching out to Jio customer care also didn't help. I assume Jio doesn't have the US IMEI numbers in their 5G list. That could be the reason for the error.
Anyways, I found a workaround to get Jio 5G working. I thought I will post in the community so that some of you too can try and get enrolled.
I inserted my sim card in one of my friends' 5G phone (bought from India). Once the Jio connection established, I opened the MyJio app (in the same phone) and the error message was gone. I just had to go through a basic checks like location, handset software, setting etc. Once that's completed, I got enrolled into Jio 5G.
I swapped the sim back in my S22 Ultra and 5G started working in the phone. Attaching a screenshot of the speed test I did.
Hope this helps!!
PS: I converted my Jio physical sim card to eSim since I use Airtel as my daily driver. 5G works fine as eSim also as you see in the screenshot.
Tried the Tool on my S25 Ultra US version, but it errors out.
