I have a Samsung Galaxy S9+ and when I go to my college the phone doesn't connect to the wifi there, but it connects to the wifi at home, like at college it shows that the wifi has no internet but the others around me can connect to the wifi easily, what should I do? I have set the dns to automatic, I have also restart my phone like 5 times everyday to check the connection and also forget the network, but the issue persists, what can I do?
As per your query, please follow the easy troubleshooting steps which might help to solve the issue.
Note: Any prompt that says "Authentication Error" is related to an incorrect password. Please contact your Internet Service Provider for assistance regarding changing your Wi-Fi network password.
1: Settings >> Connections >> Wi-Fi >> W-Fi network >> Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.
2: Reset Network Settings: Resetting the network settings will clear out anything potentially interfering with the network connectivity. This will reset all network settings, including those for: Wi-Fi information. Mobile data information (which will be read from your SIM card and re-saved to the device automatically). Bluetooth connections. How to reset network settings: Setting >> General Management >> Reset >> Reset Network Setting.
3: Restart the Router and Mobile Device. Switch off your Router (at the wall or with the power button on the router) and wait for 2-3 minutes before switching it on. While you're waiting, press the Power button on your mobile device and select Restart.
Once the router has been successfully connected to the internet again, try to connect to your network on your mobile device.
Make sure there is no interference between the router and your mobile device. Concrete walls, fridges, and microwaves can all interrupt the Wi-Fi signal.
Disable flight mode Kindly check and disable the Airplane/Flight Mode on your device. Check Flight Mode by swiping down notification panel on your device with two fingers to access all of the Quick Settings. Find the Airplane/Flight mode option and turn it off.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open the Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Error report > select the appropriate issue category> Type your query and send).
