Wifi calling problem

[DLS74]

Every time automatically off this setting, manually on but Every time auto off problem , only sim 2 problem, esim or normal sim both sim but problem only sim 2 slot system. 

[sumitkhemnar]

Hi! This is a very specific network manager bug. Since it happens with both a physical SIM and an eSIM specifically in the SIM 2 slot, it means your SIM cards are perfectly fine. The issue is with the device's software failing to save the configuration state of the second slot.
Here is how you can force the system to lock your SIM 2 settings and stop them from automatically turning off:
🛠️ Step 1: Reset Network Settings (Highly Recommended)
This clears out any corrupt network configurations and resets both SIM slots to factory defaults without deleting your photos or chats.
Go to Settings > General Management.
Tap on Reset > Select Reset Network Settings.
Tap on Reset settings to confirm. (You will need to reconnect to your Wi-Fi after this).
⚙️ Step 2: Clear Cache of "SIM Toolkit" and "Carrier Hub"
Sometimes the background system apps that manage SIM settings get glitched.
Go to Settings > Apps.
Tap the filter/sort icon and toggle ON "Show system apps".
Search for SIM Toolkit > Go to Storage and click Clear Cache.
Do the exact same thing for the Carrier Hub app if it is available on your device.
🔒 Step 3: SIM Card Lock Method
If the setting still turns off, locking the SIM with a PIN sometimes forces the Android system to keep the communication channel active.
Go to Settings > Security and Privacy > Other security settings.
Tap on Set up SIM card lock > Select SIM 2 and toggle it ON (Default PIN is usually 0000 or 1234 depending on your carrier).
📝 Note for the User: If resetting the network doesn't work, it is a known bug in the current security patch. Please go to Samsung Members app > Get Help > Error Reports and report it so developers can push a hotfix for SIM 2 management in the next update!
🌟 Note from Sumit (Active Level 6 Contributor): If this step-by-step guide fixed your SIM 2 auto-off issue, please click the Three Dots (︙) next to this comment and click "Accept as Solution"! Have a great day! 👍✨

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Method 1: Enable Wi-Fi calling feature via settings:
Navigate to apps screen and tap on Settings >> Tap on Connections >> Tap on Wi-Fi Calling >> Turn on Wi-Fi Calling >> Wi-Fi Calling feature has been turned on.

● Method 2:Enable Wi-Fi calling feature via Notification panel:
Swipe down on home screen to open notification panel >> Tap on Wi-Fi Calling to enable >> Wi-Fi Calling has been enabled.

● Method 3: Enable Wi-Fi calling feature via Phone App:
From the home screen tap on Phone >> Tap on Menu >> Tap on Settings >> Turn on Wi-Fi Calling >> Wi-Fi Calling feature has been turned on.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support"

[DLS74]

Actually Samsung no feedback resolve because problem not solve , so many time sharing feedback but same problem every galaxy series .

[SammySSK]

Problem is with Jio Vowifi config. Keep the Jio in SIM1 and see.

[DLS74]

Same problem if sim 1 jio and other sim insert sim 2

[SammySSK]

Do you mean Jio sim if kept in SIM1 is working fine ?

[DLS74]

Yes