Original topic:

Wifi calling automatically getting turned off

(Topic created on: 01-14-2025 02:44 PM)
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sanjayjadhav90
Active Level 1
Options
Galaxy S
I am using SAMSUNG S23FE device. I am facing issue with wifi callings feature.

When I turn it on, it automatically get turned off. Screen recoding attache.

This is frustrating issue. Please fix this 

I am sharing my email ID. Please contact for more info or debug purpose. 



Thanks 
Sanjay 
Sanjay1206090@gmail.com 
17 Comments
Wodehouse
Expert Level 5
Galaxy S
The Wi-Fi calling feature on your Samsung S23 FE should allow you to make calls over a Wi-Fi network, but it's frustrating when it doesn't work as

Troubleshooting Steps
1. *Check Wi-Fi Connection*: Ensure you're connected to a stable Wi-Fi network.
2. *Enable Wi-Fi Calling*: Go to Settings > Connections > Wi-Fi Calling and toggle it on.
3. *Check Carrier Support*: Verify that your carrier supports Wi-Fi calling. You can check your carrier's website or contact their customer support.
4. *Restart Your Phone*: Sometimes, a simple reboot can resolve connectivity issues.
5. *Reset Network Settings*: Go to Settings > General Management > Reset > Reset network settings.
6. *Check for Software Updates*: Ensure your phone is running the latest software version.
7. *Disable and Re-enable Wi-Fi Calling*: Try disabling Wi-Fi calling, restarting your phone, and then re-enabling it.

Additional Tips
1. *Check Signal Strength*: Ensure you have a strong Wi-Fi signal.
2. *Move Closer to the Router*: Try moving closer to your Wi-Fi router to improve signal strength.
3. *Restart Your Router*: Restarting your router can sometimes resolve connectivity issues.

If none of these steps resolve the issue, consider contacting your carrier's technical support or visiting a Samsung service center for further assistance.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
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Galaxy S
I tried all the points that you suggested. None of them are working.

Same SIM works fine with other phones.

Only this phone atumatically turning of wifi calling option.

This is usally happens when I get into area where cellular and wifi both signals are not there.
When you come back to wifi network, your wifi calling is already disabled. Then you have to keep watch on wifi calling option for entire day as punishment.

This is bug and samsung to fix this
Galaxy S
This is common issue for jio sim when wifi calling is automatically off.
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Galaxy S
According to your videos, both of your Sim is not showing wifi calling, then disable dns service and auto blocker to solve your problem
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Galaxy S
Troubleshooting Steps
*Step 1: Check Wi-Fi Calling Settings*
1. Go to *Settings* > *Connections* > *Wi-Fi Calling*.
2. Ensure that *Wi-Fi Calling* is enabled.
3. Check if you've selected the correct Wi-Fi network.

*Step 2: Restart Your Device*
Sometimes, a simple reboot can resolve connectivity issues.

*Step 3: Check for Software Updates*
1. Go to *Settings* > *Software update* > *Download and install*.
2. Ensure your device is running the latest software.

*Step 4: Reset Network Settings*
1. Go to *Settings* > *General management* > *Reset* > *Reset network settings*.
2. Confirm the reset.

*Step 5: Check Wi-Fi Network Stability*
1. Ensure your Wi-Fi network is stable and working properly.
2. Restart your Wi-Fi router if necessary.

*Step 6: Disable and Re-enable Wi-Fi Calling*
1. Go to *Settings* > *Connections* > *Wi-Fi Calling*.
2. Disable *Wi-Fi Calling*.
3. Wait for 10 seconds.
4. Enable *Wi-Fi Calling* again.

*Additional Tips*
- Ensure you have a stable internet connection.
- Check with your carrier to ensure Wi-Fi calling is supported on your plan.
- If you're using a VPN, try disabling it.

If none of these steps resolve the issue, please provide more details about your device, carrier, and Wi-Fi network. This will help me further assist you in troubleshooting the problem.
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Galaxy S
This is not a solution at all. Copy pasting same message is not going to solve my issue. I don't agree that this is solution.

This is not even close to solution.
Galaxy S
OK 🙏 let. Me find out other solutions
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Galaxy S
Given that you've tried all the troubleshooting steps and the issue persists, it's likely a device-specific problem or a bug, as you mentioned.

Since the same SIM works fine with other phones, it's clear that the issue is with your Samsung Galaxy S23 FE.

I recommend escalating this issue to Samsung's customer support or visiting a Samsung authorized service center. They can further diagnose the problem and potentially provide a fix or software update to resolve the issue.

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Galaxy S
Do accept as a solution 🙏 by clicking 3 dots on reply section 🙏 Thanks
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