Original topic:

Wifi Connectivity Problem

(Topic created on: 10-12-2020 08:34 AM)
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AnantSaklecha
Active Level 3
Options
Galaxy S
Is anyone facing problem with wifi connectivity in  galaxy s10.
Wifi stays connected but internet connectivity keeps going on and off. 
Not facing any issue in other devices connected to same Wifi.

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5 Comments
Galaxy S
After 2.5 update?
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AnantSaklecha
Active Level 3
Galaxy S
Not updated yet.
Still using 2.1 UI.
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve Wi-Fi issue kindly follow below given step:-


- Forget the Network:-
Go to apps screen > Settings > Connections > Wi-Fi > Wi-Fi network > Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question), along with the screenshot and videos.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for contacting Samsung.


Warm Regards,
Samsung Customer Support

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VishnuVasu
Beginner Level 2
Galaxy S
I am facing the same issue. Is it resolved?
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AnantSaklecha
Active Level 3
Galaxy S
After 2.5 UI update I'm facing this issue very less.
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