Original topic:

S23 slows down

(Topic created on: 04-03-2026 11:45 AM)
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monish28
Active Level 2
Options
Galaxy S
I have bought my S23 5g 256gb model on march 2023, from every update the mobile feels getting slower and slower due to degrade in battery the SOT in reduced but it seems like to maintain the battery SOT samsung has degraded the performance of the mobile the screen feels laggy doesn't seems fast in refresh rate even though motion smoothness is set to adaptive only, and there is problem in wifi speed and connectivity all other devices are connecting to the wifi is seamless and fast but my S23 is lagging in speed. 
Does i'm the one facing these issues in S23 5g or does all feels the same..
5 Comments
SaiGowtham5
Active Level 2
Galaxy S
mine is the same phone but 128gb variant and i can say phone is getting slower by each update and i feel my storage is the cause because it is filled upto 75% but still sometimes i feel the same may be update is something to do with the performance
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monish28
Active Level 2
Galaxy S
I faced greenline issue on my device around 6-7 month back at that time i have factory resetted my device now my device storage is not even 50% but day by day i can feel my device feels laggy.. also issue with wifi is significant
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's a as solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues on your device, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve the issue.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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