Original topic:

Wifi 6E , 6ghz not working

(Topic created on: 03-25-2024 01:06 AM)
365 Views
Alwin_08
Active Level 1
Options
Galaxy S
Recently I purchased wifi 6e mesh in my home, but in my phone wifi 6 2.4 and 5ghz is working fine but 6ghz is not working and not showing in search also.
12 Comments
AGNIII
Active Level 6
Galaxy S
Make sure your phone support 6ghz frequency
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Alwin_08
Active Level 1
Galaxy S
I am using s23ultra which supports wifi 6e and 6ghz
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AGNIII
Active Level 6
Galaxy S
Try this
I managed to get wifi 6e showing. Turn on developer mode and you want to go to WiFi safe mode and enable it. To turn on developer mode go to settings>about phone>software information and press build number seven times.

If help take this as solution
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Alwin_08
Active Level 1
Galaxy S
After doing that also 6ghz wifi isn't showing
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AGNIII
Active Level 6
Galaxy S
Alwin_08
Active Level 1
Galaxy S
Not worked for me
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Alwin_08
Active Level 1
Galaxy S
Wifi 6e 6ghz band isn't showing in my phone, then how I will get error report data.
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