Hi there! S21 5G does support Widevine L1. If you have issues watching HD or FHD content on a specific app, try reinstalling or contacting support for that app.
Did that. Customer support tells me that the Widevine company has given L3 certification to S21 basis the specifications. And Netflix came as a default app in my phone so cannot uninstall it as well.
That's just wrong information. I know for a fact that S21 5G supports Widevine L1. Can you try some other streaming app to see if the issue persists or not?
Well there you have it. If you can watch FHD even on one app, then you have Widevine L1 support in your device. And Hotstar does use Widevine L1, which means Netflix is at fault here, not Samsung.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask question
