I'm using the S21 FE (Exynos) and facing an issue where the wide-angle camera freezes or lags whenever I switch to it. The main (1x) camera works fine. This issue started in One UI 6.1 and is still there in One UI 7.
My friend with the S21 Plus (Exynos) is also facing the same problem. We’ve already tried clearing the cache and even did a factory reset (on the S21 Plus), but it didn’t help.
The issue occurs even in a cool environment and worsens when the phone gets warm.
Please provide a solution or update if this issue is being worked on.
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
As per your concern, you have already done the possible troubleshooting steps and the issue remains unresolved, we kindly request that you visit our service center. Our technical team will be able to inspect your device physically and provide you with detailed information and assistance.
